Effective Date: May 25, 2026 Last Updated: May 25, 2026
BuildFlow AI LLC ("BuildFlow AI," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit buildflownw.com (the "Site") or use our services (the "Services").
By using the Site or Services, you agree to this Privacy Policy.
1. Information We Collect
Information you provide directly:
Name, business name, email address, and phone number when you sign up, start a free trial, or contact us
Billing and payment information (processed securely by Stripe — we do not store full card numbers)
Information you share when you communicate with us by email, phone, SMS, or web form
Information collected automatically:
Device and browser information (IP address, browser type, operating system)
Usage data (pages visited, links clicked, time spent on the Site)
Cookies and similar tracking technologies
Information from third parties:
Lead and call data routed through our Services on your behalf
Information from integrated platforms you connect to BuildFlow AI (such as Google Business Profile)
2. How We Use Your Information
We use your information to:
Provide, operate, and improve the Services
Process payments and manage your account
Send you transactional messages (account updates, service notifications, support replies)
Send you SMS messages related to your account, your free trial, and customer support
Respond to your inquiries and provide customer support
Comply with legal obligations
Detect and prevent fraud or abuse
3. SMS / Text Messaging Terms
When you provide your phone number to BuildFlow AI LLC — by starting a free trial, creating an account, or contacting us — you expressly consent to receive SMS text messages from BuildFlow AI related to:
Your account and free trial status
Service updates and notifications
Customer support replies
Transactional messages required to operate the Services
Message frequency varies depending on your activity and account status.
Message and data rates may apply. Standard carrier rates apply based on your mobile plan.
To opt out, reply STOP to any SMS message from us. You will receive a confirmation message and no further texts, except as required to complete a transaction you have already initiated.
For help, reply HELP to any SMS message from us, or contact us at [email protected].
Carriers are not liable for delayed or undelivered messages.
We do not sell, rent, or share your phone number or SMS opt-in data with third parties or affiliates for marketing or promotional purposes. Phone numbers collected for SMS purposes are used only by BuildFlow AI LLC to deliver the Services.
4. How We Share Your Information
We share your information only as follows:
Service providers who help us operate the Services (Stripe for payments, hosting providers, SMS infrastructure providers such as our telecommunications carrier). These providers are contractually required to protect your information.
Legal compliance when required by law, subpoena, court order, or other legal process, or to protect the rights, property, or safety of BuildFlow AI, our users, or others.
Business transfers in the event of a merger, acquisition, or sale of all or part of our business.
We do not sell your personal information.
5. Cookies and Tracking
The Site uses cookies and similar technologies to remember preferences, analyze traffic, and improve the user experience. You can disable cookies through your browser settings, though some features of the Site may not work properly without them.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide the Services. We may retain certain information after account closure to comply with legal obligations, resolve disputes, and enforce our agreements.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure. You use the Services at your own risk.
8. Your Rights
Depending on where you live, you may have the right to:
Access the personal information we hold about you
Correct inaccurate information
Request deletion of your information
Opt out of marketing communications
Withdraw consent for SMS messages at any time by replying STOP
To exercise these rights, email [email protected].
California residents: You have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used. Contact us at [email protected] to make a CCPA request.
9. Children's Privacy
The Services are not directed to children under 18. We do not knowingly collect personal information from anyone under 18. If you believe we have collected information from a minor, contact us at [email protected].
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. Material changes will be communicated through the Site or by email.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices:
BuildFlow AI LLC 1105 D 15th Ave #163 Longview, WA 98632 Email: [email protected] Website: buildflownw.com